Support

Product support

You will find links to product support and manuals / diagrams on this page.

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TEA tank wagon

Class 390 Pendolino EMU

KFA container flat wagon

Class 320/321 EMU

35t class B tank wagon

Class 92

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OO TEA tank wagon

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We will always do our best to solve any problems or issues that you may have with our products.

Our models contain hundreds of parts and are completely hand assembled. If your model has any defects that originate from the factory, we will repair it using new components or replace it outright should a repair not be possible (provided we still have spares for your particular model!).

What should I do if there is a problem?

First of all take a look at the instructions that came with your model or look at the support page for your model on here – we will add hints and tips as we come across them as well as highlighting any potential problems.

If that doesn’t help please get in contact with us with details of your problem and we will do our best to solve it!

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