Privacy policy and your data

Revolution Trains does not share your personal information with any other organisations (and will never do so without your explicit permission) except for as necessary to provide the functions of our work eg service providers to us:

Newsletters – Mailchimp (you must give us explicit consent to send you newsletters)

Website analytics – Google Analytics

Payment processing – Stripe

Information collection
Revolution Trains collects personal information when you register with us or place an order for our products. We will use this information to provide the services requested, maintain guarantee records
and, if you agree, to send you marketing information. Revolution Trains will not share your information for marketing purposes with other companies.
For example when you register on our website and/or buy tickets we’ll store personal information you give us such as your name, email address, postal address, and telephone number. We also store a record of your purchases.

When you visit our website, we collect information about how you interact with our content and ads. When we send you a mailing we store a record of this, and in the case of emails we keep a record of which ones you have opened and which links you have clicked on.We occasionally receive information about you from third parties eg from Google Analytics which provides general information (typically anonymised) about you.

How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.
We use your information for:
  • Contract purposes. When you make a purchase from us, you are entering into a contract with us. In order to perform this contract we need to process and store your data. For example we may need to contact you by email or telephone in the case of cancellation of a show, or in the case of problems with your payment.
  • Marketing  – with your explicit consent. For marketing we will ask for your explicit consent before using your personal information in that specific situation.
Marketing
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.
Access to your information and correction
We want to make sure that your personal information is accurate and up to date – you can view the data we hold on you by logging in to your account and you can make any changes as necessary. You may ask us to correct or remove information you think is inaccurate.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us – details below.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or
www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23 May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
by email or by writing to our registered address: Revolution Trains Ltd, Flat 43 Azure Court, 666 Kingsbury Road, London, NW9 9AW         

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If you get a "Bad Gateway" error when paying by card please check your account to see if the order has been processed (do not re-submit the card payment otherwise you might be charged twice!). Dismiss