Our 4mm/OO EALNOS wagons are being sent out to our customers and retailers but please be patient as there are several thousand wagons to send out! Once we know that your order has been sent out we will mark your order as completed.
Update (24/10/2019): we’ve sent out all but 2 orders. We will process any postage refunds due as soon as we receive the information from Trains4U.
We’ve sent out all the balance invoices for customers who paid a deposit. If you paid a deposit and haven’t received an email with your balance invoice then please login to your account and check if the balance invoice has been generated – if you are missing any invoice please drop us an email. We will start chasing payments soon so that we can send out more orders.
Please make sure that your address is up to date as we will check your shipping address on your order against the current one on your account details.
Orders will be processed in date order of receipt and will be sent out by Trains4U on our behalf – please don’t ask Trains4U (or us) for an update on your order as that only slows down the process. We all want to send them out as quickly as possible but it will take us a few weeks to get everything sent out.