Class B tanks – delivery status

Contrary to the latest NGS Journal, not all the Class B tanks have been sent out yet. We’ve sent out approximately 70% of the orders (including all the orders paid in full (provided all Class B orders from the same customer were paid in full)) which means that around 30% of the orders we still need to process.  This means sending an invoice for the balance, reconciling your payment against the original deposit then picking/packing/posting the order.  We are doing this as quickly as possible but we do this in our spare time so it will take another couple of weeks.

Once we send your balance invoice then we would be grateful if you could pay your balance promptly so that we can get your order sent out to you. If you placed more than one order we will try to combine the orders into one invoice and one package (if possible).

What happens next?

Once you’ve paid your balance we will mark your original order as fully paid (“Processing”).
Once we’ve posted your order we will change the status to “Completed” (please allow 7-10 days or longer outside the UK!).

Change of address?

If you need to update your delivery address please login to your account on our website and update your shipping address – we will update your order if necessary when we mark it as paid.

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If you get a "Bad Gateway" error when paying by card please check your account to see if the order has been processed (do not re-submit the card payment otherwise you might be charged twice!). Dismiss