Cargowaggon deliveries and balance invoices
As many of you will have noticed our Cargowaggon twins arrived in the nick of time on Friday 7 September – just as the doors were closing on setup for TINGS. This allowed us to hand out orders to customers at the show and save time picking/packing/posting on the rest of the orders.
We’ve got a few bits of admin to complete before we can start sending out the rest of the orders – namely closing off all the orders collected at TINGS and refunding any P&P due so that we don’t send out duplicates.
Then we will send out orders in the following order (in date order of when the order was placed):
- Orders paid in full;
- Balance invoices, which we will send to you and then despatch in order of when balance received.
NB based on previous experience it will take us a few weeks to process all the orders in our spare time so please bear with us.
If you like the look of the wagons but didn’t place an order then all the retailers listed on our website should have received their order by early next week (w/b 17/09/18).
Cargowaggon Coupler Conundrum
Some customers have reported that when coupling their new IZA twins together for the first time, in a small number of occasions the coupler pocket cover inside the wagon comes loose, meaning the socket can be pushed out of its housing and up into the wagon body.
At the factory both halves of the wagon were fitted with inner couplers. This ensures customers have a spare, and also “loosens” the coupler pocket, but obviously on one car needs to be removed before the twin can be joined up.
To avoid any possibility of the socket becoming dislodged you may wish to remove the bodies of both wagons before coupling. This is very simple as they just pull off with gentle pressure.
Then the coupler pocket covers can be held firmly in place with a fingertip as the model is clicked together.
If the cover does come loose, replacing the wire spring and putting the coupler pocket back in place – maybe with a tiny amount of adhesive – is straightforward. Even if the spring is lost and the coupler will not automatically self-centre it will still function.
Because of their long wheelbase, the models will drag a little around curves less than 12″ radius. If your locomotives are having trouble you may wish to remove the weights inside, which can be simply unscrewed.Social tagging: iza