1 x 2000A 390001 Virgin Pioneer
3 x 2000B 390005 City of Wolverhampton
3 x 2000C 390006 Tate Liverpool
1 x 2000D 390045 101 Squadron
All 9 car Pendolino sets £335.00.
2 x 2001D 390138 City of London
1 x 2000A 390001 Virgin Pioneer
3 x 2000B 390005 City of Wolverhampton
3 x 2000C 390006 Tate Liverpool
1 x 2000D 390045 101 Squadron
All 9 car Pendolino sets £335.00.
With just a few days to go until the Warley 2018 model railway show at the NEC in Birmingham, we would like to invite you all to our stand (D53) to see our latest developments, pick up a catalogue and see our latest samples. We will have the first tooled sample of an all new OO/4mm product (which will be available for order in the Shop section of our website from Saturday morning).
We will also have on sale (all N gauge at the moment):
If you’ve requested pickup of an order then you should have had confirmation – if you haven’t had confirmation then we can’t guarantee that we will have your order with us! If you have had confirmation that we can fit your order in then you’ll be able to pick it up on Saturday or Sunday.
You can find us on stand D53 next to the bus that our friends at Rapido Trains Inc have brought into the show.
The CAD for our N gauge Sturgeon wagon is complete and these wagons are ready to start tooling. The order book is now open and we can confirm that the price is £35 per wagon. We issued discount codes with our Class B tanks and IZAs but as the CAD took us longer than anticipated some of the codes have expired, so as a result we have discounted the Sturgeons for everyone automatically (ie no need for a code) by £2/wagon ie £33/wagon until 21 December 2018. We thought that was the fairest way as some people will have old discount codes that they might have lost etc…plus it meant we could offer a £2/wagon discount on singles and triples (the discount codes would have only given £2 off a triple pack not £2/wagon).
If you are interested in these models please don’t delay ordering – the faster we reach the funding target the quicker we can get them tooled and into production. One reason the Cargowaggons took less than a year from announcement to production was that customers stepped up very quickly with orders.
They’re here…well very nearly anyway! Rapido told us recently that production of our 4mm/OO TEA tanks was complete, so we took the decision to airfreight in the complete consignment of TEA tanks and the models should be with us later this week. As usual, customers who paid in full when they ordered are likely to receive their models first as there is less admin for us.
Delivery and invoicing arrangements:
Paid in full: if you have moved over the past couple of years please check that your shipping address (not the address on the order!) is correct on your account on our website. We will start sending out models paid in full over the weekend of 17/18 November.
As we pick and pack your order we will update it to the latest shipping address saved on your account. We will send out fully paid orders in order of when we received your order. Once your order has been despatched we will update it to “Completed” status and you should receive it from the Royal Mail a few days later.
Paid a deposit: generating all the balance invoices will take us some time (please remember we do this in our spare time!), however we know that some of wish to get your balance paid as quickly as possible so that you can get your hands on your models!
You have two choices:
Option 1 – wait for our invoice: please be patient and wait for us to generate your balance invoice(s). The balance invoices will be emailed to you and will include details of how to pay. Once your balance is paid then your order will be placed in our order queue for picking and posting.
Option 2 – I would like my order soonest!: if you would rather get your balance paid and your models as quickly as possible then we have a shortcut for you! It means more work/thought for you so if you are not in a hurry or if you are not sure then stick with option 1!
Go onto our website and login to your account – check that your shipping address is correct (and update if necessary). Open your order for your TEAs and you will see at the bottom of the deposit order a line saying “Future Payments” – this may or may not include VAT – if it says excludes VAT and you live in the UK or other part of the EU then you must add VAT to the Future Payment amount (ie multiply the future payment amount by 1.2). Go to our website here and enter your balance amount and follow the payment instructions. If you have multiple orders you are welcome to add all the balance together to make one payment.
No need to email us to say you have paid – we will match your payment against your order(s) and mark your order(s) as paid (“processing” on our system), then your order will go into our queue for picking and posting.
As a check your balance should equal your deposit less the amount of shipping you paid on the deposit. For example, if you paid a £20 deposit and £6 P&P then the balance should be £20. If you are not confident about calculating the correct balance amount then please stick with option 1.
Please do not:
Sorry if this seems unfair, but this is really important as all of these individual emails take time out of us sending out your models! We’ll let everyone know once we’ve done the first pass through the order list – that is the point that we will ask you to send us emails if you haven’t received your order or balance invoice(s).
Collection at Warley: for those of you that wish to collect your models at Warley, this will be possible but only by prior arrangement! If you collect your order at Warley we will refund your P&P charge after the show. If you have a balance to pay then it will be possible to pay your balance at the show (your P&P charges will be deducted from your balance when you pay).
If you wish to collect your order at Warley please email us by the end of Monday 19 November, preferably with your order number(s). We will confirm by email by Thursday 22 November whether your order will be available for collection. If you haven’t received a confirmation from us by Thursday 22/11 there is no guarantee that we will have your order for collection!
Cargowaggon deliveries and balance invoices
As many of you will have noticed our Cargowaggon twins arrived in the nick of time on Friday 7 September – just as the doors were closing on setup for TINGS. This allowed us to hand out orders to customers at the show and save time picking/packing/posting on the rest of the orders.
We’ve got a few bits of admin to complete before we can start sending out the rest of the orders – namely closing off all the orders collected at TINGS and refunding any P&P due so that we don’t send out duplicates.
Then we will send out orders in the following order (in date order of when the order was placed):
NB based on previous experience it will take us a few weeks to process all the orders in our spare time so please bear with us.
If you like the look of the wagons but didn’t place an order then all the retailers listed on our website should have received their order by early next week (w/b 17/09/18).
Cargowaggon Coupler Conundrum
Some customers have reported that when coupling their new IZA twins together for the first time, in a small number of occasions the coupler pocket cover inside the wagon comes loose, meaning the socket can be pushed out of its housing and up into the wagon body.
At the factory both halves of the wagon were fitted with inner couplers. This ensures customers have a spare, and also “loosens” the coupler pocket, but obviously on one car needs to be removed before the twin can be joined up.
To avoid any possibility of the socket becoming dislodged you may wish to remove the bodies of both wagons before coupling. This is very simple as they just pull off with gentle pressure.
Then the coupler pocket covers can be held firmly in place with a fingertip as the model is clicked together.
If the cover does come loose, replacing the wire spring and putting the coupler pocket back in place – maybe with a tiny amount of adhesive – is straightforward. Even if the spring is lost and the coupler will not automatically self-centre it will still function.
Because of their long wheelbase, the models will drag a little around curves less than 12″ radius. If your locomotives are having trouble you may wish to remove the weights inside, which can be simply unscrewed.
Revolution Trains will once again be at The International N Gauge Show again this year with an exciting display showing latest developments of various new models.
Come and see us on Stand 16.
We will have:
We will also have exciting news of the first of our proposed projects for 2019 – come and see us on Stand 16!
* if you have pre-ordered IZA Cargowaggons twins from us and the models have arrived in time for the show then you can arrange to collect your order (and pay any balance due) at the show by dropping us an email (please don’t send a carrier pigeon or use any other exotic method of trying to contact us!). We will be restricted in the amount of stock that we can fit in the vehicle without Paul having to sit on the roof and we won’t know if delivery is likely until the end of the week so please do not make a special journey to collect your wagons. If it is looking likely that we will be able to offer your order for collection then we will confirm that to you before the show – no confirmation, no guarantee that your wagons will be available!
Contrary to the latest NGS Journal, not all the Class B tanks have been sent out yet. We’ve sent out approximately 90% of the orders as of 29 August (including all the orders made on our website paid in full (provided all Class B orders from the same customer were paid in full)). We have sent out all the invoices for balance payments (though I’m sure that I’ll have missed one or two) so if you haven’t received a balance invoice and you were expecting one then please check your spam box (or any old email address) and if you can’t find an invoice then please send us an email.
Once we send your balance invoice then we would be grateful if you could pay your balance promptly so that we can get your order sent out to you. If you placed more than one order we will try to combine the orders into one invoice and one package (if possible).
What happens next?
Once you’ve paid your balance we will mark your original order as fully paid (“Processing”).
Once we’ve posted your order we will change the status to “Completed” (please allow 7-10 days or longer outside the UK!).
Change of address?
If you need to update your delivery address please login to your account on our website and update your shipping address – we will update your order if necessary when we mark it as paid.
We’ve now processed approximately 98%+ of the orders (as of July 2018) – over 1000 Pendolinos sent out!
We’ve been working through missing payments/order queries and we’ve now sent at least one email to everyone in the order book. If you have not received your Pendolino order or seen an email from us please check your emails / spam box! If still nothing then please drop us an email.
Missing/incomplete/incorrect orders: if you have already contacted us about a missing/incomplete/incorrect order then we’re working through them and will resolve them as quickly as possible – no need to contact us again.
Spares and repairs: we’re working through any problems with Rapido’s repairs agent. If you’ve already been in touch with us and have not heard from either us or Simon please contact us.
P&P refunds for collections: we still have a refunds for P&P to process.
DC controllers: the manual says that if you have an old DC controller please check with us first. The best advice we can give is check the voltage output of the track supply – if it is less than 15V you should be fine! We haven’t tested the Pendolino with every possible controller out there but we have noticed that some controllers sold as suitable for N output more than 15V at maximum speed so please check!
DCC sound decoders: the DCC sound fitted sets should have stickers on warning you not to run your DCC sound decoder-fitted Pendolinos on controllers outputting more than 15V, if you do you may well blow the sound decoder!
Finally as the post title alludes to – we noticed that the light bars are missing the required screws to fit them. Rapido’s factory realised that they still had a big bag of screws sat on the workbench, so they sent them over to us. We included screws with all orders except the very first batch sent out in late March – we have sent out all the missing light bar screws now. We have had some customers ask about the light bar screws – they are packed in a small clear plastic bag (the screws are very small and black). The clear plastic bag was either packed loose or taped to one of the light bar packs – please check carefully as it is easy to miss!
Kernow Model Rail Centre is teaming up with Revolution Trains to offer the long-lived Cargowaggon “twin” ferryvans in 4mm scale/00 gauge. This is in response to the large numbers of 4mm enthusiasts requesting this model following development of its N gauge counterpart, and represents the first fully joint venture between Revolution Trains and a major retailer.
As ever the models will feature high levels of detail and a version will be offered with a battery-operated flashing red tail lamp.
Chris Trerise, of Kernow Model Rail Centre, said: “Over the years Kernow has forged a reputation for listening to modellers and offering what they want – from the Beattie Well Tank to the iconic Bulleid diesel. Revolution Trains has been doing something similar in N, so teaming up seemed like a logical step. As these wagons have been much used in Cornwall for transporting both bagged clay and electrical components, they fit in nicely with our existing items.”
Mike Hale of Revolution Trains said: “In some ways it is surprising this wagon has not been offered in 00 before as it has been so widespread in service and lasted so long. We are looking forward to working with Kernow on this and other projects in the future,” he added.
Ben Ando from Revolution Trains said: “These wagons are suitable for the BR Blue period right through sectorisation to the post-privatisation era, and whether in a block train or in ones or twos we believe they will be a great addition to the wagon roster for many Kernow customers.”
The models will feature NEM couplers on kinematic mounts, RP25 profile wheels and high levels of detail including separately fitted brake parts and handrails.
You can see fuller details of the prototype here.
They feature large full height sliding doors, to allow easy access for loading, and are cleared for British, Continental and Channel Tunnel use. The first 100 were built in 1986, with further builds of 50 each in 1989 and 1991 and
nearly the entire fleet remains in service. Due to their flexibility the wagons have been used to carry mineral water, newsprint, bagged clay or cement, whisky, cider, petfood and numerous other goods to and from destinations as widespread as Cornwall, the Highlands, North and South Wales and destinations in Southern France and Germany.
They can operate in blocks, or in smaller numbers in mixed “Enterprise” trains. The wagons were delivered in unpainted aluminium with mid-blue solebars and ends. Most carry the words “Cargo Waggon” across the pair, in blue on a yellow background, though three received “Perrier” branding which they still carry today.
Cargowaggon was later absorbed into GE Rail Services, which has since been acquired by Touax, and the models are being produced with the co-operation of Touax and will be manufactured in China.
The models will be produced in the following liveries:
Original Cargowaggon without tail lamp (4 running numbers) – £99.99 each
Original Cargowaggon with tail lamp (1 running number) – £104.99 each
Revised Cargowaggon with yellow lashing loops and warning signs without tail lamp (4 running numbers) – £99.99 each
Revised Cargowaggon with yellow lashing loops and warning signs with tail lamp (1 running number) – £104.99 each
The above prices will apply once the models are delivered. A discount of £10 per model is applied when paying in advance. A further discount is available if buying a pack of 4 wagons.
CAD work is complete and the model is expected go into production in mid 2019.
To order and for more information see: www.kernowmodelrailcentre.com/pg/162/IZA-Cargowaggon
We are pleased to announce a new project – the Sturgeon engineers wagon – our second model for transition era N gauge modellers. Over 900 Sturgeons were built from 1952 to 1960 by Head Wrightson and BR.
Sturgeons were based on an earlier LNER design adapted for BR’s engineering department as bogie rail, sleeper and ballast carriers. Most had 7 dropside doors but these and the ends were removable and many wagons had them taken off to carry 60′ track panels. In later years some were fitted with airbrakes and recoded “Tench”. These versatile and rugged wagons lasted in mainline service until 2003, with some in use within depots beyond 2010.
Revolution Trains is keen to support the transition era modeller following the success of our Class B tankers which are due in the UK shortly, and the Sturgeon is an attractive and distinctive wagon which ran across the UK for over 50 years.
In service Sturgeons would be seen in all manner of departmental trains alongside Salmon track carriers and Dogfish, Sealion, Seacow or Grampus ballast wagons. Some were even fitted with cranes.
Our model of the Sturgeon will be from the Sturgeon A batch which made up the most common variants of Sturgeon, many of which were later converted into air-braked “Tench” wagons. We are delighted to be able to offer versions with and without the side doors.
The models will feature NEM couplers, a diecast chassis unit to add weight and our usual high levels of detail and finish. Our model will be available in a variety of liveries: black, Indian red, olive green, departmental yellow and “Dutch” grey/yellow. Variants with and without side doors will be available along with a variety of single and triple packs.
As ever our models will only go into production if we receive sufficient orders and the models will be produced to pre-orders with our early backers receiving the lowest price. We are finalising the model research and expect the model to cost in the region of £28-£30 per model.
The good news is that the first batch of our forthcoming Class B tanks is due to leave the factory in the next few days, unfortunately this batch will only be the attractive Mobil Charringtons Class B tanks and the bad news is that the remaining liveries narrowly missed completion before the factory scales down for Chinese New Year (16 February). The main batch will follow in March – April (we’re waiting for final confirmation from the factory).
We have decided to airfreight in the first batch of Class B tanks and subject to them arriving and clearing customs in time then they will be available for collection from Model Rail Scotland in Glasgow on 23-25 February.
The split delivery gives us a few challenges in terms of delivery:
If you paid in full no action is required, but if you paid a deposit then we will generate invoices for the balance payments which are due now – please check your account if you do not receive an email. The balance payments will generate a new invoice (with a new invoice number) for each line of your deposit invoice and unfortunately not a combined invoice – this is a pain for you and us but outside our control. Please note: on testing the balance payments invoices we noticed an error with the software – this has been notified to the software developers but at the present time we are unable to send out invoices for balances. Customers collecting at MR Scotland will be able to pay any balance at the show, we will then make a decision after MR Scotland about how to proceed for other balances.
The response to our surprise announcement of the additional Pendolino sets – 390132 City of Birmingham – has been fantastic (it was a surprise to us as well when Rapido told us!). Over half have sold since I sent out the email early this morning.
Apologies to anyone struggling to place an order – we know that there is an issue with the Bad Gateway error, but ultimately it requires us to rebuild the site on a better host – the server has been struggling to cope with the traffic.
As noted elsewhere and on our website – we expect to have a very limited number of spare sets of the “normal” ie previously announced names/numbers/liveries though they won’t go on sale until we have sent out all the existing orders and we know exactly what we have left. It is highly unlikely that we will have many or any 5 car sets (or 2 car extension sets) as these were the least popular by far.
If you didn’t see our newsletter it is reproduced below:
With the Pendolinos having shipped from the factory* we would like to let you in on a secret – Rapido have produced a small number of spare sets. We know that some of you already know that there will be some spare standard releases, but what you don’t know is that Rapido have also produced a small number as the 11-car 390132 “City of Birmingham” in the revised Virgin livery with plain grey doors. This particular prototype received the plain doors towards the end of 2016.
This model will be available in either DC (£365) or DCC-sound (£460) and is being offered first via newsletter to existing Revolution customers.
Anyone who has also ordered a Revolution Trains Class 92, Pendolino or Class 320/321 will receive an £10 discount, and this discount will be applied to any customer ordering a Class 390 as well as a 92 or 320/321 at the same time. Please mention in the order notes if you have already purchased a Class 92, Class 320/321 or Pendolino – the discount will take the form of a £10 refund once we’ve checked your previous order.
* we will post the tracking details as soon as we have them on our website!
If anyone would like the link here it is: https://www.revolutiontrains.com/product/390132_pendolino/
Revolution Trains announced the opening of expressions of interest in an N gauge model of the iconic APT-E at the International N Gauge Show (TINGS). Since Rapido Trains Inc produced their award-winning OO gauge model for the NRM we have been regularly asked if we would consider asking the NRM and Rapido if we could produce a model in N gauge.
We are delighted that we have an outline agreement with the NRM and Rapido to produce the APT-E in N gauge. This in turn would result in a substantial donation to the NRM.
The Advanced Passenger Train – Experimental, or APT-E, was designed to be a test bed for new ideas. It incorporated lightweight construction, high power/weight ratio, good aerodynamics, improved brake systems and an innovative tilt system that would allow high speed operation on existing curves while maintaining both safety and customer comfort. The train consisted of four units – two power cars and two intermediate cars. The power cars each contained five British Leyland turbines originally developed for use in long distance trucks. These turbines were originally rated at 300 bhp each, later increased to 350 bhp each. The turbines drove an alternator which provided power for two traction motors. One of the intermediate cars was fitted with a passenger compartment, the other was stuffed full of instrumentation and electrical gear to allow the travelling engineers to monitor the various systems on the train. A diesel generator fitted in both of the power cars provided accessory power to provide all of the electrical power needed for these instruments.
The APT-E was tested extensively between June 1972 and April 1976 logging nearly 23,600 miles. On 10 August 1975, the APT-E achieved the British railway speed record of 152.3 MPH during trials on the Great Western Main Line. This record still stands for non-electrified rail travel in the UK.
Exact specifications and price will not be available until we start the serious design work, though we expect both the specification and price to be similar to the OO gauge model (price £225).
At this stage we are not asking for any money, just expressions of interest to establish whether there is sufficient demand to make the model. If you are interested please complete our expression of interest form on our website at revolutiontrains.com/apt-e.
It has come to our attention that some of you may have received invoices for the 3rd installment of the Class 92 project.
Pleas don’t worry too much about any invoices for 3rd installments I think there has been a glitch with a recent software update (but difficult to check from a small tablet on the other side of the world).
Obviously if you pay the 3rd invoice no harm will come to your order (though I can’t vouch for your bank account!).
Apologies for any inconvenience. We will let people know deadlines for paying various installments as we know that some of you have yet to receive invoices for second installments!
Those of you who paid a deposit for our Class 92 models will start to receive an invoice for the second installments – NOT EVERYONE WILL RECEIVE THEIR INVOICE AT THE SAME TIME, so please do not worry if you have not received your invoice yet! The second and third installments are timed to coincide with tooling and production but are triggered a number of months after you paid your original deposit (we will let the website process invoices automatically for a period and then manually trigger any more recent orders). This is completely irrelevant if you paid in full! To pay your invoice please log in to your account and there should be a link associated with the invoice giving you the payment options.
In other news the Project Railway Honour Class 66 Patriot models have arrived from Dapol.
The shipment was delayed in transit and unfortunately Gareth has been posted away from his normal base. As a result Revolution Trains will process the despatch of the models. The models will be packaged with their certificates and posted out as quickly as possible, given the constraint that this work will have to fit around “proper” jobs. Please do not email us asking us when your model will arrive – the answer will be as soon as possible (and slows down the despatch process).
Alternatively if you wish to collect your model from us at DEMU’s Showcase exhibition on 3/4 June 2017 then please let us know – just drop us an email.
There are still a limited number of limited edition models available for purchase – you can buy them through our website here or if we have any left they will be available for sale from the Revolution Trains stand at DEMU’s Showcase exhibition in Burton.
Revolution Trains have been delighted to support Project Railway Honour and we are pleased to report that Dapol have completed production of the models of 66418 Patriot. Below are a couple of photos of the completed production model.
If you have pre-ordered one of the models then we will send it out to you as soon as we receive the models after the Easter weekend, alternatively if you are coming along to York (and we have received the models before we leave!) then you will be able to collect your model at the show.
UPDATE: we had hoped to receive the models just prior to Easter but the shipment was delayed in transit and unfortunately Gareth has been posted away from his normal base. As a result Revolution Trains will process the despatch of the models. The models are now in the UK (3 May 2017) and we will post an update as soon as we are ready to start sending them out to people. Please do not ask us to give you an update when you will receive your model – that will only slow down the despatch process! Alternatively you can collect your model at DEMU’s Showcase exhibition on 3/4 June 2017 at Burton.
Revolution and Project Railway Honour will be at the York Model Railway Show over the Easter weekend. We will have news on our projects and hopefully the first sample of our 35T class B tank wagon.
Please come along to our stand 34 at the International N Gauge Show (TINGS) this weekend (10 and 11 September) to see and hear about our latest product developments (production samples of the TEA tank wagons and the final development sample of the Pendolino) along with a couple of new announcements.
We’ve focussed our energy recently on finishing development and production for our earlier projects so our announcements are not perhaps the major announcement that we have been holding back on until we had started to deliver products to our customers. Nevertheless we continue to work on new ideas so that we have a rolling development cycle and we think that our two new announcements will have widespread appeal to modellers (and we will have an exciting announcement at Warley)!
The first part of the maintenance work on our site is complete and it should now be possible for our non-European friends to place orders correctly and have VAT removed. The ordering process automatically removes VAT when you confirm your shipping destination.
For any customer if you notice any problem with the amount (particularly tax) that you are being charged please let us know ASAP.
We have to take the website offline to perform some essential maintenance and to add a bit of functionality. As a result the site will be unavailable from 8pm on 28 July 2016. If the upgrades go smoothly then the site may be unavailable for only a very short period, but we won’t know that until we take the site offline!
If it is not possible to complete all the work this evening then the site will be taken offline on Sunday evening (31 July 2016).
So that we don’t impact anyone hoping to place an order at our early bird prices for the KFA container flat, class 320/321 or 4mm/OO TEA tank wagon we will extend the early bird deadline by a week to 7 August 2016.
three four potential groups you might fall into – the process will differ slightly depending on which applies to you:
– Paid in full (and not selected your set)
– Paid in full and selected your set (or picked the 5-car or Poppy set) – no further action required
– Paid deposit before 1 February 2015 (our Kickstarter/Earlybird period)
– Paid deposit after 1 February 2015
Please check carefully which group applies to you as if you pick the wrong one you will cause yourself more work (and us!) and it may delay your order. We know the process might appear complicated, but it is much simpler than it looks.
Paid in full but not selected a set
Please login to your account on our website – check your order and make a note of your order number.
If you have already placed an order and paid in full then you can make your set selection here.
We would be grateful if you could pick your set(s) as soon as possible (but no later than 8 July 2016). Does not apply to 5-car sets of the Poppy Pendolino.
Paid a deposit (in the EU)
Please login to your account on our website then:
1. check your order and make a note of your order number.
2. This is where it starts to get a little complicated – make a note of what you ordered (and paid).
3. Check whether you paid any Postage & Packing – if you did not P&P with your deposit then you will need to add it when you pay your balance (P&P is a separate part in the shop links below).
4. The next step depends on when you paid your deposit:
a.If you paid your deposit before 1 February 2015 then you were eligible for our Kickstarter/Earlybird price – please go to our webshop here and pick the right balance(s) to match your deposit.
b.If you paid your deposit after 1 February 2015 – please go to our webshop here and pick the right balance(s) to match your deposit.
The item and amount should be the same as your original order for your deposit.
5. When you select the correct balance to pay then you will be asked to select your name/number choice(s). This is not applicable if you ordered a 5-car set or the Poppy Pendolino.
6. Please include the order number for your deposit in the notes of your balance order so that we can match the two orders together.
7. If you want to place any upgrades (for lightbars, DCC sound, or to upgrade from 9 to 11 cars) or to add shipping you can do so at the same time.
8. Relax and have a cold drink!
DEADLINE FOR BALANCES: 8 JULY 2016
(NB it may be possible for us to extend this deadline slightly but we will not know until we receive the final sample for approval – we do not want to have to delay production!).
(NB 2 if you are outside the EU but still in Europe we will be in touch if you need to pay a balance. If you are outside Europe then Rapido will be in touch!)
PS we know this is far from an ideal system (it isn’t for us either) but please remember that we do this in our very limited spare time, that this was our first project and that we have improved our systems.
If you get a "Bad Gateway" error when paying by card please check your account to see if the order has been processed (do not re-submit the card payment otherwise you might be charged twice!). Dismiss